Refund Policy

Refund Policy

We want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, we are here to help.

7-Day Money-Back Guarantee

You have 7 days from the date of delivery to request a return if you decide that the product is not right for you.

To request a refund, please contact our customer support team within the 7-day period. We will provide you with the instructions needed to return your item.

Return Conditions

To be eligible for a refund:

  • The product must be returned within the applicable 7-day period.

  • The item should be returned in reasonable condition.

  • The product should include its original packaging where possible.

  • Proof of purchase may be required.

Refunds

Once we receive and inspect the returned item, we will process your refund. Approved refunds will be issued to the original payment method used for the purchase.

Please allow your payment provider additional processing time for the refund to appear in your account.

Damaged or Faulty Items

If your item arrives damaged or develops a fault, please contact our customer support team as soon as possible with your order details and, where appropriate, photographs of the issue. We will assess the situation and work with you to provide an appropriate solution.

Contact Us

If you have any questions about our Refund Policy or would like to request a return, please contact our customer support team.

Garden Trimmings
We are here to help make your shopping experience as simple and stress-free as possible.